Privacy Policy

1. Introduction

Welcome to ify88. This Privacy Policy explains how ify88 ("we", "us", or "our") collects, uses, discloses, and safeguards your personal information when you access or use our online casino and sports betting platform available at https://ify88.pro. This Policy applies to all users who register accounts, place bets, play casino games, or otherwise interact with our services from Bangladesh or any other jurisdiction.

By accessing ify88 and using our services, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of our platform immediately. We encourage you to review this document carefully and contact our support team if you have any questions.

2. Information We Collect

To deliver a safe, personalised, and fully functional betting and casino experience, ify88 may collect the following categories of personal information:

• Identity data: full name, date of birth, gender, and government-issued identification details required for age and KYC verification (you must be 21 or older to use our platform).
• Contact data: email address, mobile phone number, and residential address (city, district, division — for example Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar).
• Financial data: payment method details (such as bKash wallet number, Nagad account, Rocket account, Upay details, or bank account information for Dutch-Bangla Bank, City Bank, BRAC Bank, or Sonali Bank), deposit and withdrawal history, and transaction records.
• Technical data: IP address, device type, operating system, browser type and version, session duration, clickstream data, referring URLs, and approximate geolocation derived from your IP address.
• Usage data: game history, betting activity, bonus and free spin usage, preferred game categories (slots, live casino, cricket betting, crash games), session times, and wagering records.
• Communications data: customer support messages, chat transcripts, email correspondence, and feedback submissions you send to our team.

We collect this information directly from you (when you register or use the platform), automatically (through cookies and tracking technologies), and, in limited cases, from trusted third-party identity verification partners for KYC compliance. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information.

3. How We Use Your Information

ify88 processes your personal information only for the purposes outlined below. We rely on legitimate business interests, contractual necessity, legal obligations, and (where required) your explicit consent as the legal bases for processing:

• Account management: to create and maintain your ify88 account, verify your identity, process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, and ensure accurate transaction records.
• Service delivery: to provide access to cricket betting, live casino, slots, crash games, and all other features of the platform in accordance with our Terms & Conditions.
• Fraud prevention and security: to monitor transactions, detect suspicious activity, prevent money laundering, and maintain the overall integrity and security of the ify88 platform.
• Personalisation: to customise your gaming experience, recommend relevant promotions (such as welcome bonuses, reload bonuses, or free spins), and tailor content to your preferences and betting habits.
• Legal compliance: to meet regulatory, anti-money laundering (AML), and age-verification obligations — including confirmation that every user is 21 years or older — and to respond to lawful requests from competent authorities.
• Customer support: to respond to your queries, resolve account disputes, process complaints, and improve our service quality based on your feedback.

4. Cookies and Tracking Technologies

ify88 uses cookies, web beacons, and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device that help us recognise returning visitors, maintain your login session, remember your language preference, and measure how pages are used. We use both session cookies (deleted when you close your browser) and persistent cookies (retained for a defined period).

You may adjust your browser settings to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect the functionality of certain features on the ify88 platform, including keeping you logged in or displaying personalised offers. By continuing to use our platform without changing your cookie settings, you consent to our use of cookies as described in this Policy.

5. Sharing Your Information

ify88 does not sell your personal information. We may share your data with the following categories of third parties only to the extent necessary to operate our platform and comply with applicable laws:

• Payment processors and financial partners (such as bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank partners): to process deposits, withdrawals, and fraud checks.
• Identity verification providers: third-party KYC and AML service providers who help us confirm user ages and identities in line with responsible gaming and regulatory requirements.
• Law enforcement and regulatory authorities: where we are required by law or court order to disclose information, or where disclosure is necessary to protect the rights, property, or safety of ify88, our users, or the public.

All third parties with whom we share your data are contractually required to handle it with equivalent levels of security and confidentiality, and to use it solely for the purpose for which it was shared. We do not authorise our service providers to use or disclose your information for their own commercial purposes.

6. Data Retention

ify88 retains your personal data for as long as your account remains active or as long as necessary to provide you with our services. When you close your account, we will retain certain data for a minimum of five (5) years to comply with anti-money laundering regulations, financial record-keeping requirements, and to resolve any disputes that may arise after account closure.

After the mandatory retention period has elapsed, personal data that is no longer required will be securely deleted or anonymised so that it can no longer be linked to any individual. Anonymised, aggregated data (such as overall betting volumes or platform usage statistics) may be retained indefinitely for analytical purposes, as it no longer constitutes personal data.

7. Your Rights

As an ify88 user, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected] with a clear description of your request. We will acknowledge your request promptly and respond within 30 days:

• Right of access: request a copy of all personal data we hold about you.
• Right to rectification: request correction of any inaccurate or incomplete personal data we hold.
• Right to erasure: request deletion of your personal data, subject to our legal retention obligations and any outstanding account obligations.
• Right to restriction: request that we limit the processing of your personal data in certain circumstances (for example, while a dispute is under review).
• Right to object: object to processing of your personal data for direct marketing purposes; you may opt out of promotional communications at any time.

Please note that some requests may be subject to legal limitations — for example, we cannot delete data we are legally required to retain for AML or financial compliance purposes. We will always explain our reasoning if we are unable to fulfil a request in full.

8. Security Measures

ify88 takes the security of your personal data seriously. We maintain a range of technical and organisational safeguards designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, secure password hashing, access controls limiting which staff members can view sensitive data, regular security audits, and server-level firewalls.

Despite our best efforts, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining industry best practices and responding swiftly to any identified breach or vulnerability. If we become aware of a data breach that may affect your rights or interests, we will notify you promptly in accordance with applicable laws.

9. Third-Party Links

The ify88 platform does not contain links to external third-party websites. However, if at any point you navigate from our site to an external service (for example, through a payment provider's portal), please be aware that those external platforms operate under their own privacy policies and terms. ify88 is not responsible for the privacy practices or content of any third-party service. We strongly recommend that you review the privacy policy of any external platform before providing your personal information.

10. Children's Privacy

ify88 is strictly an adult platform. Our services are intended exclusively for users who are 21 years of age or older. We do not knowingly collect, solicit, or process personal data from individuals under the age of 21. If you are a parent or guardian and believe that your child has provided personal information to ify88, please contact us immediately at [email protected] so that we can take steps to delete that information. Any account found to be registered by a person under the age of 21 will be suspended and all associated funds will be reviewed in accordance with our Terms & Conditions.

11. Changes to This Privacy Policy

ify88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technology. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the ify88 platform after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your personal information. If you disagree with a revised Policy, you should stop using our services and close your account.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ify88 handles your personal data, our support team is available 24/7 and will be happy to assist you. Please reach out using the contact details below: